The Definition of a Hero: NOVA Volunteers Respond to 9-11

By Karen McLaughlin and Janice Brodman

This report, commissioned by the National Organization for Victim Assistance (NOVA, documents and examines the volunteer response to the tragedies of September 11th. Integrating voices of survivors and victims with the hundreds of volunteer professionals who came to assist them, The Definition of a Hero: NOVA Volunteers Respond to 9-11 delivers analysis and recommendations for policymakers and emergency planners.

Contact Info: Michelle Richard (1-800-225-4276 x2392)

Published by: National Organization for Victim Assistance

Read a feature article about this publication: http://main.edc.org/newsroom/features/novareport.asp

Download a copy of The Definition of a Hero: NOVA Volunteers Respond to 9-11 (PDF, 1.21 MB): http://main.edc.org/files/pdfs/NOVA.pdf

Price: Free
(56 pp.) PDF