E-Government for All: Ensuring Equitable Access to Online Government Services

By Andy Carvin, Jennifer Hill, and Shani Smothers

E-Government for All: Ensuring Equitable Access to Online Government Services, published by EDC’s Center for Media and Community (CMC) and the NYS Forum of the Rockefeller Institute of Government, reviews challenges and opportunities for achieving equitable public access to e-government. Obstacles include reading levels of government documents, accessibility of government websites, and user unfriendliness of e-government online resources. The document outlines measures that can be taken to realize the potential of e-government.

Contact Info: Andrew Carvin (1-800-225-4276 x2440)

Project Website: E-Government for All

Published by: Education Development Center, Inc.

Read a press release about this report and view a copy of the report either as a PDF, Word file, or html file: http://cmc.edc.org/pressreleases/061604.html

Price: Free
ISBN: 1-930615-07-8
(32 pp.) Multiple